Terms & Conditions – Health Plus Welcome to Health Plus (https://healthplusapp.in) These Terms & Conditions (“Terms”) govern your access to and use of the Health Plus website, mobile application, products, and related services (“Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please discontinue use of the platform. --- 1. About Health Plus Health Plus is a healthcare and wellness platform offering services including but not limited to: Pharmacy and healthcare product support Diagnostic and lab test assistance Homecare and wellness support services Health insurance assistance and related support Healthcare slippers and wellness product information Customer support and health-related communication services Health Plus acts as a facilitator and service platform and does not provide emergency medical services. --- 2. Eligibility By using our Services, you confirm that: You are at least 18 years old or using the platform under supervision of a parent or guardian Information provided by you is accurate and complete You will use the platform only for lawful and genuine purposes --- 3. Medical & Product Disclaimer Information available on Health Plus is for general informational and wellness purposes only. Products, medicines, diagnostics, insurance, and homecare services should be used as advised by qualified professionals. Health Plus does not guarantee medical outcomes, treatment results, or insurance approvals. Users are advised to consult certified healthcare professionals before consuming medicines or using healthcare products. In case of medical emergencies, immediately contact nearby emergency healthcare services. --- 4. Pharmacy & Product Orders Medicine and healthcare product availability may vary based on stock and location. Certain medicines may require a valid prescription as per applicable laws. Users are responsible for providing accurate delivery and prescription details. Health Plus reserves the right to cancel orders in case of invalid prescriptions, pricing errors, or stock unavailability. --- 5. Diagnostics & Homecare Services Diagnostic test bookings and homecare services are subject to partner availability and service locations. Timings, sample collection schedules, and report delivery may vary. Health Plus is not liable for delays caused by third-party labs, logistics providers, or healthcare partners. Users are responsible for following preparation instructions for diagnostic tests. --- 6. Health Insurance Services Health Plus may assist users with health insurance information, inquiries, or support. Insurance approvals, claims, premiums, and policy decisions are solely governed by the respective insurance companies. Health Plus does not guarantee approval of claims or issuance of insurance policies. --- 7. User Account Responsibilities When creating or using an account, you agree to: Maintain confidentiality of your account credentials Provide accurate and updated information Accept responsibility for activities conducted through your account Health Plus shall not be responsible for unauthorized access caused due to user negligence. --- 8. Payments & Refund Policy Certain services and products may require advance payment. Prices may change without prior notice. Refunds, if applicable, shall be processed according to the applicable refund policy. Orders involving medicines or healthcare products may not be refundable once dispatched, except in approved cases. --- 9. Privacy & Data Protection By using our Services, you consent to the collection and use of your information in accordance with our Privacy Policy. We may collect: Name, phone number, email address, and delivery information Prescription or health-related details voluntarily shared by users Device and usage information for service enhancement Health Plus implements reasonable security measures to safeguard user information. --- 10. Prohibited Activities Users must not: Use the platform for unlawful, fraudulent, or misleading purposes Upload false prescriptions or inaccurate information Attempt unauthorized access to systems or user data Distribute harmful software or malicious content Copy or misuse Health Plus branding, content, or materials without permission --- 11. Intellectual Property All logos, designs, trademarks, text, graphics, software, and content displayed on Health Plus are the intellectual property of Health Plus and protected under applicable laws. Unauthorized use or reproduction is strictly prohibited. --- 12. Limitation of Liability To the maximum extent permitted by law, Health Plus shall not be liable for: Delays or interruptions in services Errors by third-party laboratories, delivery partners, or insurance providers Adverse reactions caused by medicines or healthcare products Losses arising from inaccurate user information Any indirect or consequential damages Users access and use the platform at their own risk. --- 13. Suspension or Termination Health Plus reserves the right to suspend or terminate user access if: These Terms are violated Fraudulent or suspicious activities are detected Required by law or regulatory authorities --- 14. Changes to Terms Health Plus may revise these Terms from time to time. Updated Terms will be posted on the website with the revised effective date. Continued use of the Services after changes constitutes acceptance of the updated Terms. --- 15. Governing Law These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Rajasthan, India. --- 16. Contact Us Health Plus 📞 +91-9773388627 🌐 https://healthplusapp.in 📧 healthplusapp.jpr@gmail.com